Ms. Anna
Thanks for the immediate response to my request. My wife hurt her back while we were in Busan Korea on travel. I called HANS Travel, Mr. David Han, (HE ANSWERED ) the phone ! I only later found out later during conversation that he was one of the owners. He could have easily transferred me to one of his employees but he didn’t. Bottom Line Up Front! He took the call and assist me personally. This (HIS) effort that has been lost and missed by customers speaks volumes of their company and their mission to bring in new customers but Retain them as well. This is NOT the case at HANS TRAVEL!
Well DONE!
Thank you Mr. Han.
Please feel free to publish my comments.
Mr. Larry Phillips
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